Staff Directory

Welcome to Our Staff Directory

Mark Richards
President

Mark has been in the insurance industry since 1991. He is well versed in every aspect of commercial lines insurance. Mark manages the day to day operations at CSIS Insurance with integrity and trustworthiness.
Phone: (888) 501-2747
Email: mark@csisonline.com

Kari Kubanet​
Chief Operations Officer – Agent/Broker

Friendly and personable, Kari's extensive knowledge of commercial insurance products is exceeded only by her commitment to provide exceptional service and attention to each of her clients.
Phone: (805) 446-4880, ext 104
Email: kari@csisonline.com

Denise Pomboonreung
Agent/Broker

With exceptional customer service, Denise works hard to insure that you are fully protected and understand your coverage.
Phone: (805) 446-4880, ext 114
Email: Denise@csisonline.com

Karlie West
Agent/Broker

After years of experience in sales and management in the Fitness Industry, Karlie joined CSIS to provide help to others through the Insurance Industry.
Phone: (805) 446-4880, ext 115
Email: karlie@csisonline.com

Todd Winokur
Agent / Broker

An agent since 2000, Todd Winokur handles a wide range of insurance products for CSIS, including group health and life and employee benefits.
Phone: (805) 446-4880, ext 107
Email: todd@csisonline.com

Tamara Epping
Certificates

Tamara has been in the insurance industry since 1994, starting as a Claims Investigator with State Farm.   She is committed to providing fast, exceptional service for our clients.
Phone: (805) 446-4880, ext 111
Email: tamara@csisonline.com

Kerri Arnold
Accountant

Working in the accounting field since 1996 and for CSIS Insurance Services since 2003, Kerri Arnold has acquired a comprehensive knowledge of accounting and bookkeeping experience.
Phone: (805) 446-4880, ext 106
Email: kerri@csisonline.com

Sue Pepler
Account Manager

Sue specializes in all aspects of Commercial Insurance account servicing and enjoys doing so.
Phone: (805) 446-4880, ext 113
Email: sue@csisonline.com

Bryce Reyburn​
Account Manager

Bryce Reyburn is a hard working account manager dedicated to helping you with your insurance needs.
Phone: (805) 446-4880
Email: bryce@csisonline.com

Erica Cervantes
Customer Service Representative​

Erica Cervantes has been a customer service representative for CSIS Insurance since 2016.
Phone: (805) 446-4880, ext 115
Email: erica@csisonline.com

Carol Mlinarevic
Customer Service Representative

Carol joined CSIS with a strong background and diverse office experience.
Phone: (805) 446-4880, ext 108
Email: carol@csisonline.com

Jillian Knight
Customer Service Representative

Jill has been working in customer services since 2014 and has a Bachelor’s degree in Anthropology from University of California, Santa Barbara. She prides herself in providing friendly and helpful assistance to all of her clients and works her hardest to make sure that they meet their insurance requirements.
Phone: (805) 446-4880
Email: jill@csisonline.com

Leonarda Johnson
Customer Service Representative

Leonarda retired from the State of California after over 25 years of service, in Workers’ Compensation Insurance and then the DMV. She is starting a new chapter in her career in private industry insurance brokerage.
Phone: (805) 446-4880
Email: leonarda@csisonline.com

Ed Zahnle
Insurance Producer/Sales

Ed Zahnle, is a Navy veteran and southern California native. He was first licensed to sell insurance in 2012. He enjoys problem solving and finding solutions for his clients. Ed joined our agency, upon his return to Southern California, after spending 8 years in Portland, Oregon. He is eager to work in the market that he grew up in and serve clients here. He loves the Santa Monica Mountains. When he is away from the office you might find him playing the guitar or taking maybe even teaching a yoga class.​
Phone: (805) 446-4880, Ext 109
Email: ed@csisonline.com
(888) 501-2747​
3315 Old Conejo Road
Thousand Oaks, CA 91320​
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