CSIS Insurance Services, Inc. Blog
The chauffeurs in your company are the first contact that your clients meet. So, good first impressions are crucial in making lasting impressions.
Follow these tips to make your chauffeurs drive like a pro:
The Demeanor of A Chauffeur
The appearance of your chauffeur is extremely important as it is something that the paying clients notice first. People normally have an expectation of the appearance of a chauffeur. Make sure your chauffeurs can meet this expectation all the time.
The chauffeur must be professional and calm in every situation. Your business will deal with all sorts of people, so use diplomacy and good judgment whenever possible. Also, the moods of clients vary, which require your drivers to be sensitive to them, especially in public.
Preparation Is Key
When it comes to servicing passengers, there is no reason for missing a pick-up or being late. This is why the chauffeur should do the necessary preparation and comply with the following principles:
Before the service. Your chauffeur needs to perform a safety inspection of the vehicle before the trip. The vehicle must be totally clean both interior and exterior. Your drivers must know the addresses and locations, not to mention the quickest route from point to point. Also, before the schedule of pick-up, the chauffeur should be at the venue at least 15 minutes earlier.
When meeting the client. Your driver should introduce themselves properly. He will help with the luggage as well as open and close doors. He may also offer an umbrella. For excess luggage, your driver has to contact your office for the necessary arrangements.
When walking the passenger to the vehicle, open the door for the person first before loading the luggage.
Throughout the service. A professional chauffeur will be wearing a clean and quality uniform, preferably, a dark suit with a tie. He will also be wearing minimal jewelry and clean, polished shoes.
Inside the car, make sure the passengers are wearing seat belts and all the doors are locked. The driver should follow the law when operating the vehicle according to their personal capabilities.
As your chauffeurs ensure a safe and smooth ride to your clients, purchase the right commercial auto coverage. Work with your insurer to create a policy based on the needs of your business.
At CSIS Insurance Services, Inc., we aim to provide comprehensive insurance policies that make your life easier. We want to help you get the insurance that fits your needs. You can get more information about our products and services by calling our agency at (888) 501-2747. Get your free quote today by CLICKING HERE.
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